Avoid this place if you can, the guy is a complete jerk. I requested a reservation to celebrate my mother%26#39;s 70th birthday, and before the reservation was confirmed or deposit paid, I requested to change the dates by ONE DAY. I sent him payment in full by pay pal. The next day, without any reasonable explanation, he immediately refunded it, and said that this was not what we agreed on! I sent him several follow-up e-mails to ask what the big deal was (after all, he only asked for a deposit, I was a full-paying customer!) but was totally ignored.
I hope this isn%26#39;t some anal germanic trait coming across. So unless you are extremely rigid in your plans, and don%26#39;t mind dealing with someone who has zero concept of customer service, don%26#39;t waste your time or money.
No comments:
Post a Comment